Privacy Policy
Effective: 2025
At GetLWL, we respect your privacy and are committed to protecting your personal data. This policy explains what we collect, why we collect it, and how we use it.
Information We Collect
- Account data (name, email) when you sign up or log in.
- Learning activity (progress, quizzes, flashcards, labs completed).
- Device and usage data (app version, device type, crash logs).
- Optional feedback and support messages you send us.
How We Use Information
- To deliver personalized learning paths, flashcards, labs, and recommendations.
- To improve app reliability, performance, and content quality.
- To communicate updates, security notices, and support responses.
- To ensure fair use, prevent abuse, and keep the platform secure.
- To understand usage patterns (including approximate location derived from IP) via analytics when you consent.
Data Sharing
- We do not sell your data.
- We use trusted service providers (cloud hosting, analytics, crash reporting) under data protection agreements.
- We may share data if required by law or to protect the rights and safety of our users and services.
Data Retention
We retain personal data only as long as necessary for learning services, legal obligations, or legitimate business purposes. You can request deletion of your account and associated personal data.
Your Choices
- Access, update, or delete your account data upon request.
- Control notifications in your device or app settings.
- Opt out of certain analytics where available in settings.
Security
We use encryption in transit, access controls, and secure infrastructure practices. No system is perfectly secure—please use strong, unique passwords and keep your device safe.
Changes
We may update this policy. Significant changes will be communicated in-app or via email.
Contact
If you have questions or requests about this policy, contact: privacy@getlwl.app
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